Protecting your privacy is important to us at Artific Clothing Co. 
This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website, interact with our services, or make purchases from us. By using our website and services, you consent to the practices described in this policy.

1. Information We Collect:
   • Personal Information: When you place an order or register for an account, we may collect personal information such as your name, email address, shipping address, and payment details.
   • Browsing Information: We may collect non-personal information such as your IP address, browser type, operating system, and browsing behavior on our website through cookies and similar technologies.

1. How We Use Your Information:
   • Order Processing: We use your personal information to process and fulfill your orders, including shipping and delivery.
   • Communication: We may use your contact information to communicate with you about your orders, promotions, and updates regarding our products and services.
   • Improving Our Services: We analyze browsing information to improve the functionality and user experience of our website, as well as to customize content and offers based on your interests.

1. Data Security:
   • We implement appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
   • Your payment information is encrypted using secure socket layer technology (SSL) and stored securely in compliance with industry standards.

1. Sharing Your Information:
   • We may share your personal information with trusted third-party service providers who assist us in operating our website, processing payments, and delivering orders.
   • We do not sell, rent, or trade your personal information to third parties for marketing purposes without your consent.

1. Legal Obligations:
   • We may disclose your personal information when required by law or in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.

1. Your Rights:
   • You have the right to access, correct, or delete your personal information held by us. You can update your account information or request changes by contacting our customer service team.
   • You may choose to opt out of receiving promotional emails from us by following the unsubscribe instructions included in each email.

1. Third-Party Links:
   • Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third-party sites.

1. Updates to This Policy:
   • We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting a prominent notice on our website or contacting you directly.

1. Contact Us:

• If you have any questions or concerns about our Privacy Policy or the handling of your personal information, please contact us at wearartific@gmail.com

By using our website and services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.

1. Order Processing:
   • All orders are processed within 3 business days of receiving payment confirmation.
   • Orders placed on weekends or public holidays will be processed on the next business day.

1. Shipping Methods:
   • We offer standard shipping for all orders.

1. Delivery Time:
   • Once your order has been processed, delivery times typically range from 3 to 6 business days.
   • Please note that delivery times may vary due to external factors such as weather conditions or carrier delays.

1. Order Tracking:
   • You will receive a shipping confirmation email with a tracking number once your order has been dispatched.
   • You can track the status of your order using the provided tracking number on our website or the carrier's website.

1. Shipping Delays:
   • In the rare event of any unforeseen technical issues or delays in processing your order, we will promptly notify you via email.
   • We are committed to resolving any issues and ensuring your order reaches you as soon as possible.

1. International Shipping:
   • International delivery times may vary depending on customs clearance procedures and local postal services.

1. Shipping Restrictions:
   • We regret to inform you that we do not ship to P.O. boxes at this time.
   • For security reasons, we are unable to deliver to military addresses (APO/FPO/DPO).

1. Contact Us:
   • If you have any questions or concerns regarding your order, shipping, or delivery, please don't hesitate to contact our customer service team at wearartific@gmail.com
   • Our customer service representatives are available [hours of operation] to assist you.

By placing an order with Artific Clothing Co., you agree to comply with our shipping and delivery policy outlined above. We strive to provide the best possible service and appreciate your support.

We're dedicated to your satisfaction and offer the following return policy:

Damaged Items:

• Notify us of any damage within 7 days of receipt.
• Provide an unboxing video for damaged items.

Size Issues:

• Review our size chart carefully before purchase.
• Returns for size issues accepted only if measurements significantly differ from the size chart.

Return Procedure:

1. Contact us within 7 days of receipt.
2. Provide necessary evidence.
3. We'll evaluate and confirm the issue.
4. Instructions for return will be provided.
5. Refund or replacement based on availability.

Conditions:

• Items must be unused and in original packaging.
• We cover return shipping costs for damaged items or significant sizing discrepancies.

Exclusions:

• Damage or size issues reported after 7 days not eligible for return.

• Last updated on: 15th September, 2024
• Head: Artific Clothing Co.
  308/Atria-3B, JP North Garden City, Vinay Nagar, Mira Road East, Thane-401107
  E-mail: wearartific@gmail.com
  Contact No.: +91 73044 81839